Privacy Policy Last updated November 5, 2026

Information We Collect

When you request a quote or contact us through our website, we may collect the following information:

First and last name

Email address

Phone number

Service address

Preferred date or timing for cleaning

Services requested (solar panels, exterior windows, screens, interior windows, louvered windows)

Number of window panes

Number of solar panels

Additional details (such as gate codes, pets, parking instructions, or other relevant notes)

How We Use Your Information

We collect this information to:

Provide accurate solar panel and window cleaning quotes

Schedule and complete your service

Communicate with you regarding your service (via phone call, text message, or email)

Improve our customer experience and website performance

Send occasional follow-ups or service reminders

Data Storage and Sharing

Your information is stored securely using:

Wix (website platform)

SnipeyLead and its HighLevel/LeadConnector infrastructure (estimate and contact forms, customer communication, and lead management)

Jobber (customer management system)

We may also use:

Venmo for payments (along with cash or check)

We do not sell your personal information.

Your information is only shared with trusted service providers when necessary to operate our business, and only to the extent required.

Communication

We use your contact details to respond to your inquiry and manage requested cleaning services. Text messaging is optional. If you select the service-text permission, Kaala Window Cleaning LLC may text you about your estimate, scheduling, and service updates. You may request an estimate and purchase services without agreeing to text messages. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for assistance. For support, contact aloha@kaalasolarcleaning.com or call (808) 201-4462.

Your Rights

You may request to:

Access the personal information we have about you

Correct your information

Delete your personal information

To make a request, contact us at: 📧 aloha@kaalasolarcleaning.com 📞 (808) 201-4462

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. Our services are intended for homeowners and adults.

If you believe that a child has provided personal information on our website, please contact us and we will promptly remove the information.

Changes to This Privacy Policy

Kaala Window Cleaning LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page. If significant changes are made, we may provide notice on our website.

SMS Policy

Mobile opt-in information and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process this information only as needed to support our messaging service. We respect applicable opt-outs.

Business Information

Kaala Window Cleaning LLC Oahu, Hawaii Phone: (808) 201-4462 Email: aloha@kaalasolarcleaning.com